Private Policy

 

This Privacy Policy describes how www.egoist.co.za collects, uses, and discloses your Personal Information when you visit or make a purchase
from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your
interaction with the Site, and information necessary to process your purchases. We
may also collect additional information if you contact us for customer support. In this
Privacy Policy, we refer to any information that can uniquely identify an individual
(including the information below) as “Personal Information”. See the list below for
more information about what Personal Information we collect and why.
Device information
● Examples of Personal Information collected: version of web browser, IP
address, time zone, cookie information, what sites or products you view,
search terms, and how you interact with the Site.
● Purpose of collection: to load the Site accurately for you, and to perform
analytics on Site usage to optimize our Site.
● Source of collection: Collected automatically when you access our Site using
cookies, log files, web beacons, tags, or pixels.
● Disclosure for a business purpose: shared with our processor Shopify
Order information
● Examples of Personal Information collected: name, billing address, shipping
address, payment information (including credit card numbers , email address,
and phone number.
● Purpose of collection: to provide products or services to you to fulfill our
contract, to process your payment information, arrange for shipping, and
provide you with invoices and/or order confirmations, communicate with you,
screen our orders for potential risk or fraud, and when in line with the
preferences you have shared with us, provide you with information or
advertising relating to our products or services.
● Source of collection: collected from you.
● Disclosure for a business purpose: shared with our processor Shopify

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally
collect Personal Information from children. If you are the parent or guardian and
believe your child has provided us with Personal Information, please contact us at
the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our
services and fulfill our contracts with you, as described above. For example:
● We use Shopify to power our online store. You can read more about how
Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy.
● We may share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request
for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you.
For example:
● We use Google Analytics to help us understand how our customers use the
Site. You can read more about how Google uses your Personal Information
here: https://policies.google.com/privacy?hl=en.You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.
● We share information about your use of the Site, your purchases, and your
interaction with our ads on other websites with our advertising partners. We
collect and share some of this information directly with our advertising
partners, and in some cases through the use of cookies or other similar
technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the
Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-
work.
You can opt out of targeted advertising by:
● FACEBOOK - https://www.facebook.com/settings/?tab=ads
● GOOGLE - https://www.google.com/settings/ads/anonymous
● BING - https://advertise.bingads.microsoft.com/en-
us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information

We use your personal Information to provide our services to you, which includes:
offering products for sale, processing payments, shipping and fulfillment of your
order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information
for our records unless and until you ask us to erase this information. For more
information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based
solely on automated decision-making (which includes profiling), when that decision-
making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise
significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that
does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
● Temporary denylist of IP addresses associated with repeated failed
transactions. This denylist persists for a small number of hours.
● Temporary denylist of credit cards associated with denylisted IP addresses.
This denylist persists for a small number of days.

Cookies

Egoist uses cookies and similar technologies to enhance your browsing experience, personalize content, analyze site traffic, and assist with marketing efforts. By continuing to use our website, you consent to the use of these cookies. You may choose to disable non-essential cookies at any time through your browser settings; however, some features of the site may not function properly without them. We do not store personal information in cookies unless you have explicitly provided it as part of using our services. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.

Please note that because there is no consistent industry understanding of how to
respond to “Do Not Track” signals, we do not alter our data collection and usage
practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e-mail at [email address] or by
mail using the details provided below:

Ark Afrika pty ltd TA Egoist

24 Barrack st

8001 Cape Town

If you are not satisfied with our response to your complaint, you have the right to
lodge your complaint with the relevant data protection authority. You can contact
your local data protection authority, or our supervisory authority here:
https://inforegulator.org.za/

By using our website, you (the visitor) agree to allow third parties to process your IP
address, in order to determine your location for the purpose of currency conversion.
You also agree to have that currency stored in a session cookie in your browser (a
temporary cookie which gets automatically removed when you close your browser).
We do this in order for the selected currency to remain selected and consistent when
browsing our website so that the prices can convert to your (the visitor) local
currency.